Does the Park have a luggage service for guests of the Hôtels?
The Parc Astérix offers a free luggage service, you can ask the concierge of the hotel (Hôtels des Trois Hiboux / Cité Suspendue hotels) to transfer your luggage directly to the exit of the park. This will allow you to enjoy the park until the end of the day and take the return shuttle at the bus parking next to the exit of the park.
Is it possible to buy a shuttle ticket just for the outward or return trip?
Carrousel du Louvre Shuttle bus:
Outward and return single tickets are not sold online. You can buy a single ticket directly at the ticket counter at the Carrousel du Louvre on the morning of departure (until 9am).
For a simple return trip, please contact our sales department no later than the day before your departure at +33 1 53 48 39 54 (Monday to Friday from 9am to 5pm, not available on weekends or holidays).
Gare de Lyon Shuttle bus:
Transfers between Paris (Gare de Lyon) are sold exclusively on the website. For this line we only offer round trip transfers. It is not possible to buy a ticket on site.
Are the Parc Astérix shuttles adapted for people with reduced mobility?
Our Shuttles are not equipped for the transport of people with reduced mobility. In order to find a solution adapted to your needs, please contact our team at +33 1 53 48 39 54 (minimum 48 hours before your trip).
How does the e-ticket work?
Once the purchase has been finalized, you will be able to print your e-ticket directly. Electronic tickets are issued immediately, they are personalized and secure. Once printed, the e-ticket appears in A4 format with the mention of your name, a barcode and the details of the service.
How long is the trip between Paris and Parc Astérix?
The trip between Paris and Parc Astérix takes about 50 minutes.
What are the opening hours of the park?
The typical day is from 10am to 6pm, outside the night events where the Park will close at 10pm or later. The queues of attractions close 1 hour before the closure of the Park. Attention! Special nights are exceptional events that require the purchase of a specific ticket. Only visitors with this ticket will be able to enjoy this evening. For safety reasons the water attractions will be closed at night.
Where should I take the bus for the return?
During your visit to the Park, the shuttles are parked in the same place where they dropped you off.
Where is the starting point of the "Parc Astérix Shuttle"?
Departure from Paris (Carrousel du Louvre)
From the rue Rivoli, entrance "Carrousel du Louvre", go down to the 1st level "Restaurant du Monde"
Walk along the restaurants and go down to Level -1 (escalator next to Mac Donald's). Then left, take the stairs to access Parking Bus (Level-3) - Landmark "TOTEM ASTERIX"
By Metro: Line M1 and M7: Palais Royal - Musée du Louvre
Follow he signs Carrousel du Louvre
Then left, take the stairs to access bus Parking
Landmark << TOTEM ASTERIX >>
Carrousel du Louvre is served by lines 21,27,39,48,67,68,69,72,81,95
Stops "Palais Royal - Musée du Louvre" or "Palais Royal-Comédie Française" or "Musée du Louvre"
Departure from Paris (Gare de Lyon)
Gare de Lyon, metro lines 1, 14, RER train lines A and D, go up to the main lines. Opposite the main lines of J and K trains, take the exit "Tour de l'horloge" and advance to the taxi and coach ramp in front of the Mercure Hotel Gare de Lyon.
Is it possible to get a refund?
"Parc Astérix Shuttle" tickets are neither exchangeable nor refundable (consult the general conditions of sale)